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May 14, 2024
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IE 4621 - Socio-technical Systems3 lecture hours 0 lab hours 3 credits Socio-technical Systems (STS) is a method that might be used to analyze manufacturing and service jobs, as well as entire organizations through the study of classical theories and techniques of management and organizational behavior (i.e., Frederick Taylor’s Scientific Management, Elton Mayo’s Human Relations, etc.), as well as more recent developments related to quality of working life, change management, and the macro-ergonomic analysis and design process. This course includes analysis of both social and technical systems within an organization in an effort to improve the design and functionality of the entire system. (prereq: junior standing)
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