Dec 07, 2025  
2024-2025 Undergraduate Academic Catalog-June 
    
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2024-2025 Undergraduate Academic Catalog-June [ARCHIVED CATALOG]

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TCM 2010 - Interpersonal Communication

3 lecture hours 0 lab hours 3 credits
Course Description
This course is designed to provide students with an opportunity to develop competencies in the areas of interpersonal communication in both the public and personal arenas. Assignments focus on the design and process of engaging with verbal and non-verbal messages in both personal and professional contexts. Other areas of skill development covered include active listening, perception checking, development and maintenance of interpersonal relationships, interpersonal conflict, conflict mediation and resolution, and awareness of the intercultural and international aspects of interpersonal communication.
Prereq: None
Note: None
This course meets the following Raider Core CLO Requirement: None
Course Learning Outcomes
Upon successful completion of this course, the student will be able to:
  • Work effectively in cross-functional teams
  • Communicate messages effectively
  • Explain the role of nonverbal messages in communication 
  • Practice active listening techniques
  • Practice leadership skills 
  • Identify stages of interpersonal relationships
  • Identify theories of power and influence
  • Identify sources of interpersonal conflict
  • Apply conflict resolution strategies in interpersonal and group situations
  • Apply conflict mediation strategies in interpersonal situations
Prerequisites by Topic
  • None
Course Topics
  • Perception of the self and others 
  • Culture and interpersonal communication
  • Verbal messages
  • Nonverbal messages
  • Listening 
  • Collaboration and creativity in teams
  • Interpersonal relationships 
  • Interpersonal power and influence
  • Theories of conflict
  • Interests versus positions
  • Theories of power and influence
  • Conflict analysis and assessment
  • Conflict intervention and resolution
  • Dispute mediation
Coordinator
Dr. Tammy Rice-Bailey


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