BUS 2411 - Building Inclusive Teams

• Develop self-awareness and interpersonal self-management (emotional intelligence) to promote effective communication and collaboration in multiple settings
• Discern multiple dimensions of diversity, personality, and motivation to expand one’s ability to be more flexible, effective, and inclusive within diverse group situations. Move beyond surface-level diversity of gender, race, color, body size, and age, to deep level diversity, including but not limited to values, attitudes, abilities, learning styles, ethnicity, relation, and gender identity
• Appreciate intersectionality of diversity and develop understanding of vulnerability and empathy to strive for equity in fair treatment, access, opportunity, advancement, and removal of barriers
• Distinguish merits of groups and teams and employ strategies to promote cohesiveness and effectiveness to include team norms, roles, and decision-making processes
• Differentiate types of teams, including virtual and global teams, and communication strategies to promote effectiveness in each
• Diagnose challenging situations and barriers to teambuilding and respond with appropriate communication strategies
• Identify the five dysfunctions of teams and develop strategies to progress collaboratively through the dysfunctions
• Expand communication skills related to listening, conflict resolution, feedback, and motivation
• Recognize multiple drivers, stakeholders, and barriers of change to create strategies to support and respond to change initiatives
• Give, receive, and use effective feedback to positively influence self and team development
• Understand ethics and types of power and appraise responses to conflicting views within personal and team goals
• Recognize unequal social power in individual and structural levels by exploring working relationships with complex hierarchies, disciplines and departments, and diverse cultures and structures
• Identify skills to transfer to classroom and work settings
• Appreciate the research behind effective team development and leadership
• Create lifelong learning skills through understanding the neuroscience of learning, asking growth-mindset questions, and developing healthy habits to productivity and career development
• Understand how personal, social, and environmental stressors negatively impact teamwork and practice responses to address and mitigate stress

• None