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Dec 21, 2024
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UX 333 - Knowledge and Content Management3 lecture hours 0 lab hours 3 credits
Course Description
This is a survey course encompassing the fundamentals of knowledge management (KM) and content management (CM) systems. KM promotes the discovery, capture, sharing, and application of an organization’s knowledge. CM enables effective content storage, management, collaboration, and presentation. Both KM and CM are used for the purpose of creating competitive advantage through a learning organization. (prereq: GS 1002 )
Course Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Execute a clear understanding of what knowledge and content management are and how they benefit an organization
- Demonstrate a better understanding of knowledge and content sharing and knowledge transfer
- Exercise knowledge of content creation for knowledge management and learning organizations
- Demonstrate a working knowledge of explicit and tacit knowledge for creating competitive advantage
- Create a knowledge management plan to leverage opportunities to create, capture, represent and share knowledge within an organization
Prerequisites by Topic
Course Topics
- Knowledge management strategy
- Knowledge management tools
- Content management strategy
- Content management tools
- Applications of knowledge and content management
Coordinator
Ashley Dzick
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