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Jan 03, 2025
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MS 363 - e-Business Marketing Strategies3 lecture hours 0 lab hours 3 credits Course Description This course examines the business and marketing decisions a firm faces when attempting to establish an electronic business presence on the Internet. E-business involves more than just Internet sales transactions. It affects an organization’s infrastructure, marketing channels, customers, and supply chain. Focus is on what a manager needs to know about Internet infrastructure, strategy formulation and implementation, technology concepts, public policy issues, and capital infrastructure in order to make effective business decisions. The course covers emerging e-business models, developing an Internet strategy, using the Internet for customer relationship management, conducting business through the Internet, and establishing a Web presence. (prereq: MS 361 ) Course Learning Outcomes Upon successful completion of this course, the student will be able to: • Understand Internet technoogies and how they are used to transform existing busiess processes
• Identify and implement new business models that have emerged due to the Internet
• Have the knowledge to integrate marketing plans and marketing communications techniques for an eBusiness venture including performance measurements
• Achieve an awareness of the complex social, legal, and public policy issues affecting e-commerce and eBusiness
• Develop a comprehensive eBusiness plan to establish a Web presence for an existing organization Prerequisites by Topic • None Course Topics • Scope of e-commerce and eBusiness
• Internet technology and infrastructure
• Payment technologies and security issues
• Market opportunity analysis
• Value proposition
• Online business models
• Customer Interface using the 7Cs of design
• Marketing communications framework
• Branding
• Organizational structures for eBusiness
• Integrative resource systems
• Metrics
• Website development process
• Website architecture
• Human and financial resource allocation
• Media transformation
• Public policy and related issues including ethics and legal issues
• Knowledge management Coordinator David Tietyen
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