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May 25, 2026
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UXD 4030 - UX Strategy3 lecture hours 0 lab hours 3 credits Course Description User Experience (UX) strategy is the structured approach to developing human-centered products and services while aligning with organizational vision, user needs, and evolving technical capabilities. Students will learn how to think about UX from a high level, set goals for a product or project, and turn the strategies into concrete, actionable steps. Additionally, the course examines how the AI-powered digital workplace is reshaping the employee experience, collaboration, and productivity. Ethical considerations, including AI transparency and bias mitigation, will also be addressed. This class is a mixture of lecture, discussion, and hands-on projects. Prereq: UXD 1001 , COM 2001 , junior standing (quarter system prereq: UX 1400 or UX 1400H and GS 1002 or GS 1020H or GS 1002E) Note: None This course meets the following Raider Core CLO Requirement: None Course Learning Outcomes Upon successful completion of this course, the student will be able to:
- Explain the key frameworks of UX strategy and how emerging trends, including trends that influence decision-making and positioning.
- Construct an organizational UX strategy that aligns with business goals,
- Analyze the relationship between User Experience, Employee Experience, and Client Experience in shaping a total organizational experience.
- Debate the opportunities and challenges associated with UX strategy
- Create valid UX measures of success and tie them back to Key Performance
Prerequisites by Topic
- UX design and research fundamentals
Course Topics
- Foundations of UX strategy
- UX success metrics and business value
- UX research and decision-making
- Leadership and communication in UX strategy
- Strategic planning and execution
Coordinator Dr. Katie Panciera
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