IND 3700 - Project Management for Systems Change

• Describe the general issues related to the management of projects
• Plan and develop the project objectives, scope, and boundaries of a project with regard to the triple constraint of technical performance, cost, and schedule
• Identify critical planning techniques (e.g., agendas, minutes, other logistics)
• Provide and value constructive feedback
• Describe strategies for managing conflict in groups
• Facilitate a brainstorming session
• Describe and utilize strategies to help groups make decisions
• Use the Critical Path Method (CPM) and Activity-on-Node (AON) in the development of the project schedule
• Identify and develop project metrics and deliverables
• Define the project by creating the work breakdown structure, responsibility matrix, and communication plan
• Develop the project budget and understand how resources are allocated to a project
• Demonstrate how to monitor, control, evaluate, and terminate the project
• Explain the various roles one may assume on a team, including the responsibilities of the project manager
• Examine the ethics of facilitation and how to make ethical decisions
• Examine and critique how different leadership skills impact team/group performance

• Basic understanding of probability and statistics
• Basic understanding of communication skills in professional settings including the development of presentation skills, the support of colleagues and collaboration, and the appreciation of the role of the team in preparing a formal presentation

• Project management and the characteristics of an effective project manager (PM), including the PM’s roles and responsibilities
• History of facilitation/facilitation basics
• Leadership and motivation
• Brainstorming and critical thinking
• Active listening
• Group decision-making
• Conflict management
• Planning and facilitating effective meetings
• Planning the project, including project charter, project initiation (i.e., objective, scope, boundaries, triple constraint, stakeholders, project metrics, and deliverables), communication plan
• Defining the project, including the work breakdown structure, responsibility matrix, and project accountability
• Budgeting the project
• Scheduling the project, including critical path method (CPM) and activity-on-node (AON)
• Allocating resources to the project
• Monitoring and controlling the project
• Evaluating and terminating the project
• Self-awareness
• Ethics
• Facilitating virtual meetings/activities