Apr 15, 2026  
2014-2015 Graduate Academic Catalog 
    
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2014-2015 Graduate Academic Catalog [ARCHIVED CATALOG]

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MG 761 - Global Customers and Cultures

3 lecture hours 0 lab hours 3 credits
Course Description
This course is intended to increase a student’s awareness of working with multicultural customers. By examining customer service in general and then more specifically at multicultural customer service, an individual’s knowledge of culture and its impact on the service experience is expanded. Special emphasis is placed on communicating across cultures and languages. (prereq: MG 633 , MG 660  or graduate level equivalent)
Course Learning Outcomes
Upon successful completion of this course, the student will be able to:
No course learning outcomes appended.
Prerequisites by Topic
None appended
Course Topics
No course topics appended.
Laboratory Topics
None appended
Coordinator
Carolyn Ottman


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