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Dec 30, 2024
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MS 280 - Introduction to Management Information Systems3 lecture hours 0 lab hours 3 credits
Course Description
This course provides the technical foundation for understanding information systems by describing hardware, software, data storage and telecommunications technology that comprise an organization’s information technology infrastructure. The role of information systems is explored with emphasis on business processes, distribution of organizational knowledge to enhance management decision-making, and the implications of ethical and social issues. An examination of electronic commerce and global business is included. (prereq: MS 184 or equivalent)
Course Learning Outcomes
Upon successful completion of this course, the student will be able to:
• Identify the role of information systems in today’s competitive business environment
• Describe an information system
• Explain how information systems support major business functions: sales and marketing, manufacturing and production, finance and accounting and human resources
• Explain business processes and detail the benefits of using information systems to support business processes, including those for customer relationship management and supply chain management
• Outline how businesses use information systems for competitive advantage
• Recognize the difficulties in building successful information systems and develop strategies to overcome those challenges
• Identify the major managerial and organizational challenges posed by electronic commerce and electronic business
• Explain the ethical, social and political issues raised by information systems
• Outline strategies to acquire and manage a firm’s hardware and software assets
• Recognize why businesses have trouble finding the information they need in their information systems and explain how database management systems help businesses improve organization of their information
• Identify the principle technologies for supporting electronic commerce and electronic business and the management problems raised by the new information technology (IT) infrastructure
• Classify information system applications that are most useful for distributing, creating and sharing knowledge in the firm
• Describe the steps required to build a new information system
• Explain how a company can measure the business benefits of information systems
Prerequisites by Topic
• Microsoft operating systems
• Internet browser
• Microsoft Excel
• Microsoft Word
Course Topics
• Managing a digital firm (3 classes)
• Information systems, organizations, management and strategy (3 classes)
• e-commerce, e-business, global enterprise (3 classes)
• Ethical and social issues of information systems (3 classes)
• Managing hardware and software (3 classes)
• Managing data resources (3 classes)
• Managing knowledge (3 classes)
• Enhancing management decision-making (3 classes)
• Redesigning the organization with information systems (3 classes)
• Understanding systems and managing change; IS security and control (3 classes)
Coordinator
Kathy Faggiani
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