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Apr 20, 2024
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IE 449 - Quality Management3 lecture hours 0 lab hours 3 credits
This course addresses the strategic role of quality in business and industry. It focuses on management’s role in achieving quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control. The focus of this course is global and includes applications and examples ranging from high-tech companies to service industries such as health care, insurance, and distribution. (prereq: IE 348 )
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