May 25, 2026  
2026-2027 Undergraduate Academic Catalog 
    
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2026-2027 Undergraduate Academic Catalog
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BUS 2450 - Business Operations

3 lecture hours 0 lab hours 3 credits
Course Description
This course explores the principles of operations management with a focus on workflows in both goods-producing and service-based organizations. Students will examine the full operational cycle-from suppliers to customers with an emphasis on managerial processes that drive efficiency, quality, and agility. Financial tools such as ROI and break-even analysis are integrated to support strategic planning. Students will be introduced to technology and artificial intelligence integrated topics relevant to businesses. By the end of the course, students will be able to assess, design, and optimize operational systems using traditional methods, equipping them to lead in data-informed, agile business environments.
Prereq: None
Note: None
This course meets the following Raider Core CLO Requirement: None
Course Learning Outcomes
Upon successful completion of this course, the student will be able to:
  • Describe the workflow for both goods-producing and service-rendering organizations including operation management strategies
  • Summarize basic financial tools related to operations management and investment
  • Assess facility and capacity planning for an organization including risk assessment, customer flow, and inventory management
  • Determine appropriate tools and processes used in scheduling materials, people, and processes to maximize effectiveness and minimize operational delays
  • Develop criteria for selecting, implementing, and monitoring AI tools to ensure alignment with organizational goals, customer needs, and regulatory standards
  • Evaluate how artificial intelligence tools can enhance efficiency, quality, and agility in both goods-producing and service-based organizations
Prerequisites by Topic
  • None
Course Topics
  • Operations workflow: from supplier to customer
  • Forecasting and demand planning (capacity, facilities, location, and layout)
  • Capacity, facility and layout planning
  • Inventory management and optimization
  • Scheduling: people, processes, and materials
  • Financial Tools: (NPV, IRR, payback period, ROI, and break-even analysis)
  • KPI and metrics: tracking and improving operational performance
  • New products and product changes and NPD: tooling, manpower, customers, etc.
  • Product lifecycle and processes
  • Environmental compliance and sustainability
Coordinator
Dr. David Rollins


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