Mar 27, 2023  
2021-2022 Graduate Academic Catalog 
2021-2022 Graduate Academic Catalog [ARCHIVED CATALOG]

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MB 7500 - Operations and Systems Management

2 lecture hours 4 lab hours 4 credits
Course Description
This course examines both core operational processes and technologies that enable an organization to achieve its objectives. Students compare and contrast operations in the product and service sectors and plan to deploy an organization’s strategic plan. The evaluation, acquisition, and deployment of new technologies in support of organizational objectives are a key focus. The course also includes the use of process analysis and Lean tools and techniques to enhance organizational performance. (prereq: MB 6310 )
Course Learning Outcomes
Upon successful completion of this course, the student will be able to:
  • Synthesize organizational factors to determine their impacts on progress toward strategic goals
  • Analyze, using Lean methods, existing organizational processes to identify sources of inefficiency and bottlenecks
  • Suggest changes to organizational processes that will increase efficiency, reduce cost, and/or better serve the needs of stakeholders
  • Describe relevant data, data sources, data access techniques, and reporting practices within a given organization
  • Align core operational processes and appropriate technology through use of process analysis tools
  • Establish a process for identifying metrics, gathering data, assessing progress toward goals, and implementing corrective action
  • Identify tools and technologies that support ongoing monitoring of organizational value streams
  • Critique an organization’s knowledge management plan for capturing lessons learned
  • Professionally communicate information throughout the project life cycle

Prerequisites by Topic
  • None 

Chris Thompson

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