Oct 04, 2023  
2020-2021 Undergraduate Academic Catalog 
2020-2021 Undergraduate Academic Catalog [ARCHIVED CATALOG]

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UX 333 - Knowledge and Content Management

3 lecture hours 0 lab hours 3 credits

Course Description
This is a survey course encompassing the fundamentals of knowledge management (KM) and content management (CM) systems. KM promotes the discovery, capture, sharing, and application of an organization’s knowledge. CM enables effective content storage, management, collaboration, and presentation. Both KM and CM are used for the purpose of creating competitive advantage through a learning organization. (prereq: GS 1002  or GS 1020H )
Course Learning Outcomes
Upon successful completion of this course, the student will be able to:
  • Execute a clear understanding of what knowledge and content management are and how they benefit an organization
  • Demonstrate a better understanding of knowledge and content sharing and knowledge transfer
  • Exercise knowledge of content creation for knowledge management and learning organizations
  • Demonstrate a working knowledge of explicit and tacit knowledge for creating competitive advantage
  • Create a knowledge management plan to leverage opportunities to create, capture, represent and share knowledge within an organization


Prerequisites by Topic
  • None

Course Topics
  • Knowledge management strategy
  • Knowledge management tools
  • Content management strategy
  • Content management tools
  • Applications of knowledge and content management

Dr. Katie Panciera

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