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Sep 23, 2024
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MG 750 - Knowledge Management3 lecture hours 0 lab hours 3 credits
Course Description
The goal of this course is to provide a foundation covering the major problems, challenges, concepts, and techniques dealing with the organization and management of knowledge with the help of computers. Emphasis is placed on the study of knowledge and its creation, acquisition, representation, dissemination, use and re-use, and management. Further study occurs in knowledge generation, engineering, transfer, and in the representation, organization, and exchange of knowledge. (prereq: MG 645 )
Course Learning Outcomes
Upon successful completion of this course, the student will be able to:
- be able to execute a clear understanding of what knowledge management is and how it benefits an organization
- be able to effectively employ the principles and basic functions of KM technology such as portals, blogs, websites, databases, content management tools and collaborative technologies
- know and describe the challenge of knowledge sharing and knowledge transfer
- be able to exercise knowledge of content creation for knowledge management and learning organizations
- be able to demonstrate a working knowledge of explicit and tacit knowledge for creating competitive advantage
- fundamental understanding of artificial intelligence as used in business
Prerequisites by Topic
Course Topics
- Knowledge Management Strategy
- Implementing Knowledge Management
- Communities of Practice
- Content Management for Technical Communicators
- KM Costs and Economics
- KM Measurement (Content Reuse)
- Standards
- Technical Communication’s Role in KM
- Portals and Visual Design
- Knowledge Sharing/Knowledge Transfer
- Content Repositories, Real-Time Learning, Work Flow, Collaborative Spaces, Expertise Location
- Management Theory and Practice
- Ethics and Technology
- Artificial Intelligence
- Final Project
Coordinator
Dr. Paul Hudec
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