May 21, 2024  
2014-2015 Undergraduate Academic Catalog 
    
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2014-2015 Undergraduate Academic Catalog [ARCHIVED CATALOG]

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MS 419 - CompTIA A+

2 lecture hours 2 lab hours 3 credits
Course Description
This course provides students with the knowledge and hands-on lab-based experience necessary to support personal computers and peripherals. It prepares students for the CompTIA A+ certification exam by providing a firm foundation of technical skills and knowledge. Topics covered include computer bus architecture, memory technologies, microprocessors, disk storage, troubleshooting, and operating system installation and configuration. This course is designed to prepare non-computer literate individuals with the background necessary to enter the Microsoft MCSE, MCSA, or Novell CNE programs.
Course Learning Outcomes
Upon successful completion of this course, the student will be able to:
• Know how to build, install, configure, and upgrade desktop computer modules and peripherals
• Diagnose and troubleshoot common computer problems and system malfunctions
• Identify purpose of various preventive maintenance procedures
• Identify classifications, categories, and principles of motherboards, processors, and memory in desktop computers
• recognize basic types of printers and printing components
• understand basic networking and telecommunications and modems
• Identify operating system functions, structures, major system files, and underlying DOS functions in Windows 9x, and Windows 2000
• Install, configure, and upgrade Windows 9x and Windows 2000
• Diagnose and troubleshoot common problems in Windows 9x and Windows 2000
• connect Microsoft client computers to the network using Windows capabilities and networking protocols
Prerequisites by Topic
• None
Course Topics
• Introduction to computers, overview of personal computers, and central processing units (2 classes)
• Power supplies, motherboards, ROM BIOS, memory, cables and connections (2 classes)
• Basic and advanced disk drives, displays, printers and portable computers (2 classes)
• Connectivity, networking, telecommunications and modems (1 class)
• Operating system fundamentals, introduction and installation of Microsoft Windows (1 class)
• Maintaining, upgrading and troubleshooting (2 classes)
• See laboratory topics (5 classes)
Laboratory Topics
• Disassembly of computer (1 class)
• Build and assemble computer (4 classes)
Coordinator
Mary Suminski


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