IE 440 - Team Leadership/Facilitation

• Describe what facilitation is and what shaped it a a profession
• Identify critical planning techniques (e.g. agendas, meeting room checklist, logistics)
• Be in a position to give/receive constructive feedback
• Describe strategies for managing through conflict in groups
• Facilitate a brainstorming session
• Understand how and when to use flipcharts
• Describe and utilize strategies to help groups make decisions
• Assist a team in overcoming decision deadlock
• Describe the many tools of facilitation, their purpose and when to use each
• Understand how different leadership skills impact team/group performance
• Understand the impact of motivation and satisfaction on team/group performance

• None

• History of facilitation/facilitation basics
• Effective meetings
• Team conflict/group dynamics
• Brainstorming and critical thinking
• Asking questions/active listening
• Group decision making
• Facilitation Toolkit
• Self-awareness
• Emotional intelligence
• Self-efficacy
• Leadership

• There is a two-hour lab associated with this course, at which time the topics discussed during lecture are reinforced. Students are involved in practicing the art of facilitation. The lab time is also used to work on the class project–developing a design for a campus innovation lab
• Introduction to the design project–“Innovation Lab,” including team ground rules exercise and scope of control exercise
• Observing group process
• Team goals, roles, milestones
• Effective meetings
• Conflict exercise
• Team project work
• Divergence/convergence practice on team project
• Active listening lab
• Group Styles Inventory simulation and debrief
• Personal Leadership Brand