Apr 27, 2024  
2017-2018 Graduate Academic Catalog 
    
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2017-2018 Graduate Academic Catalog [ARCHIVED CATALOG]

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MG 761 - Global Customers and Cultures

3 lecture hours 0 lab hours 3 credits
Course Description
This course is intended to increase a student’s awareness of working with multicultural customers. By examining customer service in general and then more specifically at multicultural customer service, an individual’s knowledge of culture and its impact on the service experience is expanded. Special emphasis is placed on communicating across cultures and languages. (prereq: MG 633 , MG 660 , or equivalent)
Course Learning Outcomes
Upon successful completion of this course, the student will be able to:
  • No course learning outcomes appended
Prerequisites by Topic
  • None
Course Topics
  • No course topics appended
Coordinator
Gene Wright


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