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Apr 19, 2024
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UX 254 - Digital Workplace3 lecture hours 0 lab hours 3 credits Course Description Today, more and more organizations, both large and small, are adopting business models, practices, and tools that allow workers greater flexibility and change our perceptions of how and where work is carried out. Work is no longer limited to a physical location, and organizations and individuals are spending increasing amounts of time working in entirely new ways with richer, more immersive tools. Whether we are in our traditional or newly repurposed offices, in a co-working space, at home, or in a coffee shop, we have the ability to interact and collaborate with our colleagues (some of whom may even be dispersed across the globe) in this new digital working world. The practices and tools that allow flexibility also introduce a multitude of issues both related to working alone and to workers being separated from their teams. This course examines the digital reconfiguration of the workplace and its implications for individuals, organizations and society.
(prereq: GS 1002 ) Course Learning Outcomes Upon successful completion of this course, the student will be able to:
- Describe the major considerations of the digital workplace
- Identify the challenges associated with working remotely
- Demonstrate knowledge and application of professional software and tools such as Google Chat, Google Calendar, Slack, and Trello
- Innovate and improve interpersonal processes
- Collaborate on multidisciplinary teams
Prerequisites by Topic
- Foundations of technical communication
Course Topics
- Recasting work and workspaces
- Creating a mobile workforce
- Collaborating remotely
- Managing remote workers
- Navigating challenges of the virtual office
- Communicating digitally (e.g. Google Keep, Google Talk, Slack)
- Using and sharing calendars (e.g. Google Calendar)
- Managing projects digitally (e.g. Trello)
- Learning and training digitally (e.g., WebEx)
Coordinator Tammy Rice-Bailey
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