MS 280 - Introduction to Management Information Systems

• Identify the role of information systems in today’s competitive business environment
• Describe an information system
• Explain how information systems support major business functions: sales and marketing, manufacturing and production, finance and accounting and human resources
• Explain business processes and detail the benefits of using information systems to support business processes, including those for customer relationship management and supply chain management
• Outline how businesses use information systems for competitive advantage
• Recognize the difficulties in building successful information systems and develop strategies to overcome those challenges
• Identify the major managerial and organizational challenges posed by electronic commerce and electronic business
• Explain the ethical, social and political issues raised by information systems
• Outline strategies to acquire and manage a firm’s hardware and software assets
• Recognize why businesses have trouble finding the information they need in their information systems and explain how database management systems help businesses improve organization of their information
• Identify the principle technologies for supporting electronic commerce and electronic business and the management problems raised by the new information technology (IT) infrastructure
• Classify information system applications that are most useful for distributing, creating and sharing knowledge in the firm
• Describe the steps required to build a new information system
• Explain how a company can measure the business benefits of information systems

• Microsoft operating systems
• Internet browser
• Microsoft Excel
• Microsoft Word

• Managing a digital firm (3 classes)
• Information systems, organizations, management and strategy (3 classes)
• E-commerce, e-business, global enterprise (3 classes)
• Ethical and social issues of information systems (3 classes)
• Managing hardware and software (3 classes)
• Managing data resources (3 classes)
• Managing knowledge (3 classes)
• Enhancing management decision-making (3 classes)
• Redesigning the organization with information systems (3 classes)
• Understanding systems and managing change; IS security and control (3 classes)